Senior Executive, Operations (Data Analysis) [Patent Search, Examination & Analytics]

Posted on 12 Jun, 2024
By IPOS International

About IPOS International 

IPOS International (IPOS Intl) is a private limited company fully owned by IPOS, committed to building Singapore’s future growth as a global hub for intellectual property creation, protection and management. We serve the public sector, investors, private enterprises, not-for-profits, service providers and individuals through patent search and analysis, training and IP management services. Together, we amplify creativity and enable innovation, to realise tangible economic and social value from intangible assets.

 

Job Responsibilities

Reporting to the Deputy Director (Operations, Planning & System), the candidate will be responsible for the business operations of the Patent Search, Examination & Analytics (SEA) Unit. 
You will:

  • Ensure business and operational excellence of the internal and contracted processes through the management and continuous improvement of system and workflow
  • Monitor, analyse and report the Unit’s productivity and workload
  • Prepare monthly management reports and dashboard
  • Provide secretariat support for management meetings
  • Be part of the Quality Management Office and maintain the Unit’s ISO9001 certification
  • Handle enquiries from vendors, examiners, and customers, via email or telephone
  • Provide support for the Unit’s procurement and administrative functions
  • Monitor progress of IT/automation fixes and enhancements
  • Undertake ad hoc Unit projects assigned

 

Are you the one? Please write to us if you have/are

  • A degree in any field with 4 to 5 years of working experience. Background in patent processes, experience in data analytics and knowledge of Python programming are a plus
  • Organised, customer-oriented, meticulous, proactive, able to multi-task and meet tight deadlines
  • Analytical, resourceful, able to work independently and in a team 
  • Willing to drive process improvements using an evidence-based/data-driven approach 
  • Proficient with Microsoft Office applications and in particular Microsoft Excel
  • Able to write and communicate clearly, concisely and logically
  • Able to engage internal and external stakeholders

 

To apply for this position, please email your CV to careers@iposinternational.com.